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Terms, Conditions, Policies & Legal

Last Updated: August 26, 2025

Core Policies

Privacy Policy

How we collect, use, and protect your data, including PHI/HIPAA considerations.

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Messaging Terms & Conditions

SMS/MMS consent, frequency, STOP/HELP keywords, quiet hours, carrier disclaimers.

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Skincare Product Return Policy

Returns, exchanges, defects/damage, allergy reactions, non-returnables.

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Terms of Service

Website/app use, disclaimers, liability limits, user responsibilities.

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Compliance & Notices

HIPAA Notice of Privacy Practices

How Protected Health Information (PHI) may be used and disclosed.

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Accessibility Statement (ADA)

Our commitment to accessible experiences and how to report barriers.

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Cookie Policy

Details on cookies/pixels and how to manage preferences.

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Store & Membership

Membership Terms

Billing cadence, credits/rollover, cancellation, and pauses.

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Gift Card Terms

Redemption, expiration (if any), and lost/stolen card policy.

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Shipping Policy

Carriers, processing windows, tracking, and lost/damaged parcels.

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Events & Media

Event Terms (Beauty Bash & Open Houses)

RSVP rules, promotions, eligibility, and onsite policies.

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Photo & Video Consent

Permissions for capturing and using content in marketing.

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