How we collect, use, and protect your data, including PHI/HIPAA considerations.

SMS/MMS consent, frequency, STOP/HELP keywords, quiet hours, carrier disclaimers.

Returns, exchanges, defects/damage, allergy reactions, non-returnables.

Website/app use, disclaimers, liability limits, user responsibilities.

How Protected Health Information (PHI) may be used and disclosed.

Our commitment to accessible experiences and how to report barriers.

Details on cookies/pixels and how to manage preferences.

Billing cadence, credits/rollover, cancellation, and pauses.

Validity window (24 months), scheduling guidance, and how package vouchers differ from gift cards.

Redemption, expiration (if any), and lost/stolen card policy.

Carriers, processing windows, tracking, and lost/damaged parcels.

RSVP rules, promotions, eligibility, and onsite policies.

Permissions for capturing and using content in marketing.