Question 1

What payment methods do you accept?

Accepted Answer

We accept all major credit cards and Apple Pay. We also offer Cherry financing — apply in 60 seconds at checkout.

Question 2

Do you offer gift cards?

Accepted Answer

Yes—both digital and physical gift cards are available. They never expire.

Question 3

Is parking free?

Accepted Answer

Complimentary parking is available at both our Westfield and Carmel locations.

Question 4

When should I fill out my forms?

Accepted Answer

All paperwork must be completed at least 24 hours before your appointment to avoid cutting into treatment time.

Question 5

Why do I need to update forms yearly?

Accepted Answer

As a medical facility, we’re required to keep your health information current for safe treatment.

Question 6

How do I access the forms?

Accepted Answer

You’ll receive a secure link via email—just follow the prompts and submit once.

Question 7

How do I modify my online booking?

Accepted Answer

Log in to your Boulevard profile, select “Manage Appointments,” and choose reschedule or cancel.

Question 8

What if I don’t receive a confirmation email?

Accepted Answer

Check spam/junk first. If still missing, please email help@reluxemedspa.com & we can resend.

Question 9

Can I book multiple services at once?

Accepted Answer

Yes—just add each service to your cart before checking out in the booking widget.

Question 10

What are Westfield hours?

Accepted Answer

Mon, Tue, Wed, Fri: 9 AM–5 PM, Thu: 9 AM–7 PM, Sat: 9 AM–3 PM, Closed Sundays.

Question 11

Is this location wheelchair accessible?

Accepted Answer

Yes—there’s ramp access and ADA-compliant restrooms.

Question 12

Do you have same-day openings?

Accepted Answer

Occasionally—check “Book Now” early in the morning or call us directly.

Question 13

Where is parking?

Accepted Answer

Free self-parking behind the building, plus street parking out front.

Question 14

Is there a waiting area?

Accepted Answer

Yes—a comfortable lounge with refreshments and magazines.

Question 15

Are walk-ins welcome?

Accepted Answer

We do our best, but please book ahead to guarantee your spot.

Question 16

What does a 15-minute session look like?

Accepted Answer

5 min for check-in/forms review, 5 min for consultation/markings, 5 min for injections.

Question 17

Is Botox painful?

Accepted Answer

Most experience mild pinches; we can apply topical numbing on request.

Question 18

How soon will I see results?

Accepted Answer

You’ll notice smoothing in 3–5 days, with full effect by day 14.

Question 19

What’s the difference between fillers and neuromodulators?

Accepted Answer

Fillers add volume; neuromodulators (Botox, Dysport) relax muscles to soften lines.

Question 20

Are there package discounts?

Accepted Answer

Yes—bulk packages start at 10 % off when you book three sessions in advance.

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General Questions